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Testimonials...What Our Clients Have to SayWe value the comments we receive from our clients. It is through these letters, emails, phone calls and personal contacts that guide us to improve on our service. Honestly, Integrity and Professionalism: actions that are practiced with our staff everyday. Here are some comments from our clients: 4/18/07 Dear Mr Eubanks, This correspondence is written to commend members of your staff for the professionalism and dedication exemplified during the resent installation of two (2) forced air, heat pump systems. I was pleased with how I was treated, from my initial contact with Dusty and service technician, Robert, to the installers, Cliff & Ryan right up to final start-up and oversight performed by Nasser. I will not hesitate to refer your excellent firm to others. Please convey my thanks to all of the members of your staff who were involved in our project. T.S. This letter is to inform you of your outstanding staff.... they kept me informed every step of the way. If I had a question they answered it, no matter how often I asked. Another outstanding aspect was their cleanliness. I could not believe my eyes when they rolled out the tarp paper, and slipped on their shoe covers to protect my carpet....It has been a long time since we had such professional men that are so trustworthy and considerate. My husband and I will highly recommend Trinity Air, Inc. to our friends and neighbors. Without a doubt we will keep you as our Heating and Air Company. Suzanne L. This letter is being written to commend our of your service techs....He was friendly, polite, and very professional. He worked on the system and it was running and cooling in no time....We were also pleased with that the price for the service was in dollars of what we had been quoted. No hidden suprise charges. We are very pleased with the service from Trinity Air and with the workmanship of Michael C. We plan to use your company again when we replace our system and will tell our friends about the excellent service. Thank you! Karen and Ted C. Techs were great. Excellent fast service. Appt. time was given as 12:30–2PM... Dispatch call came at 2:20PM – Techs arrived at 2:45 PM Chris C. 100% Satisfied with Patrick’s customer service! You are very fortunate to have an honest, knowledgeable, and professional like himself. Marshall E. David was awesome! Knowledgeable, professional & very helpful. An asset to Trinity! Jim D. Keep Stan as an employee in Baldwin Cty. Alabama S. |