Read Customer Reviews for Trinity Air Inc. Heating & Air Conditioning

“I called on a Thursday morning and they sent their technician out Thursday afternoon. Ham was so personable and within minutes discovered the thermostat was bad. He replaced the thermostat and I was enjoying cool air again within the hour. Thanks Mark Gibson for working me in for same day service. Trinity Heating & Air, you guys are AWESOME!!!!”

“I have been using Trinity Air for 5 or so years. They have installed complete units for me and also have made repairs for me in the past. The preventive maintenance agreement is a great value. I am in the service business and I will say that all of the technicians and all of the CSR’s that I have dealt with have been very professional.”

“Trinity Air did a great job with my new HVAC system. Mark was great with providing me all the options and the installation techs were prompt, courteous and professional.”

“Todd provided great service and spent considerable time explaining options and solutions for our issues. He was patient as we collected additional quotes, and then came back and installed once ready. Highly recommend Todd if you are using Trinity.”

“Mark Gibson is a knowledgeable, reliable and honest salesman. My installers were dependable, conscientious and tidy. All servicemen have been dependable and thorough. We were very happy with the entire experience. Trinity has earned all of my future A/C business. Of the 3 quotes we had, Trinity offered the best product for the price. I would recommend Trinity Air to anyone looking for a new A/C unit or just looking to have their old system serviced.”

“Purchased new a/c unit from Lowes. Trinity Air provided the comfort specialist, Jimmie H and the installers, Brian Q and Josh S.
These three men were the absolutely best. So nice to know that there are people who care. They were very knowledgeable, professional and kind. It was so nice to meet people who are professional, kind and care about the quality of there work and the homeowner, as well.”

“Unfortunately, the technician changed the blower speed on a routine maintenance visit which I think caused the run capacitor to go out the next day :(. At least he was honest that he made the change. They wanted to charge $127/$150 to replace the capacitor. I was disappointed in that because I felt that it wasn’t our fault. Nathan took ownership of the situation and presented a solution that I think will fix the issue. Thanks Joe and Nathan!”

“I can’t say enough nice things about Todd. When our upstairs AC stopped cooling, he came out right away on a holiday weekend and diagnosed the problem. He took a lot of time to explain our options and was very knowledgeable. Definitely made a stressful situation more bearable. Highly recommended.”

“Daniel G., Ricky T. , Brian Q. and Josh worked to determine the problem with our AC and later installed a new unit. We can’t say enough… they were all professional, knowledgeable and friendly. It was a pleasure to work with them. Only wish all service providers were like these guys! Thank you!”

“Joe B. did a great job and was knowledgeable about Trinity’s service. Joe is professional and shows respect to the customer. I was very pleased with the service provided.”

“I was completely pleased with the service and professionalism provided by the entire crew from Trinity Air, but Brian stands out as the leader of the team. If you need to, you can hand Brian the keys and leave and know the job will be completed to the highest level.”

“On time, courteous, explained what he was doing and found the simple answer to our problem. Didn’t try to oversell. A great representative of the company.”

“Sean serviced our unit for the first time and he lived up to the reputation of Trinity Air. They have taken great care of our units and always give us honest feedback on our next steps. I would recommend Trinity Air to my family and friends.”

“We had our Spring service completed today and had Mark do the service. Mark was excellent. He did a great job and was very pleasant and professional.”

“I am a real estate broker in the Coweta, Fayette county area. I have had two HVAC inspections done for two separate buyers. I have found that the inspection was more thorough then I have ever received and very reasonably priced. Mark Barnhouse was my service provider each time. Did an excellent job both times.”

“Josh, Brian and Jareel installed my new unit (air and furnace) they were wonderful. Neat, friendly, quiet and explained all steps to me. What a great team of guys. Mark was the expert who introduced us all and he is great. Finally, Daniel G. came to inspect the equipment and installation. He explained everything to me and said the team had done a super job. I’m very happy, that’s why I only use Trinity”

“Joe is one of the most thorough and conscientious technicians we’ve had service our air conditioning units. He didn’t stop investigating with the first problem he found, he continued to check the entire system to ensure there were no other issues. He is friendly and answered every question I asked (and pretended not to be annoyed 🙂 I appreciate his good customer service.”

“Excellent service provided by Brandon and done with extreme courtesy. Everyone at Trinity works extremely hard to provide complete customer satisfaction.”

“Nathan was very helpful and got right to work. I have been a long time customer of Trinity Air and have dealt with various employees over the years and have always had a positive experience. Ashley was very polite and helpful when taking care of the appointment and because of these dedicated and experienced people, I will always recommend Trinity Air and Heating.”

“Mark seems to be very customer oriented and met our needs to check the systems for the coming heating season. He also responded to our request to have Mark G. give us a visit about the Honeywell filter and new system to replace our aging HVAC, coil and Trane AC units.”

“I just want to say “Thanks” Trinity and “Daniel G. for making the repair process as painless as possible! Daniel was a gem! He was a complete professional with just enough everyday guy next door to make, the experience enjoyable! He didn’t make me feel stupid with my ridiculous questions nor did I feel like he was trying to pad the company books with extra or unnecessary stuff to add to the job. In the end, I was informed, cooler, comfortable and thankful for Trinity Air. I will make sure that others know how satisfied a customer one can be from the service that they receive from the fine women and men of Trinity Air. God bless you all.”

“Where did you find this guy Mark B? Our Heat pump went south on us and called Trinity Air to check it out. We had the schedule for the afternoon but we received a call that a technician was in the area (on a Saturday!!). Great news for us! Mark B arrived within 30 minutes time of the call and proceeded to check the unit. Mark went to work on the unit and knew exactly what was wrong and most importantly-he got it up and running. Mark is a total professional and definitely knows his business. We hope to not have another AC problem – and if we do-we’d want Mark as our technician. Great job, tks. The Ramos Family.”

“AC annual service today done by Service Technician Mark B. I highly recommend Trinity Air and if you can get him I highly recommend you request Mark B to be your permanently assigned service technician, even if you have to wait to get on his schedule. Mark is very professional and very efficient in his work. Trinity Air never stops amazing me with their commitment to extremely professional service done by extremely professional and caring people. Thank You…. Trinity Air and Mark B for being the BEST!!!”

“Mark was very pleasant and professional in his work. He was a pleasure to have and I have found this normal for Trinity Air.”

“Mark Barnhouse diagnosed the problem immediately which required a different drain pipe configuration. He clearly explained the cause of our problem and his plan. I was very pleased.”

“Trinity Air is the best! They’ve been providing service to my home now for three years. Every person I’ve ever worked with is thorough, professional, courtesy, and their work demonstrates pride in the work they do. They value customer relationships. They say what they do and do what they say. They explain their products and services and give options. No sales pressure, just good honest service. They work as a team and everyone at Trinity is on the same page and has the same goal – to serve their customers well. Call them!”