Trinity Air Inc. Heating & Air Conditioning Customer Reviews

We have been Trinity Air customers for over 20 years and have always been very pleased with our service. Today our technician, Gage performed a very thorough service check on our 3 units, inside and outside. In addition he assisted me in making an appointment for a duct cleaning estimate, for which I was most grateful. Gage was very patient while explaining checks I can make in between our service contract checks. I really appreciated his professionalism and work effort. Thank you Gage and thank you Trinity Air for your consistently excellent service. Read Less

My AC stopped working all of a sudden today. The house got warm quick so I looked for service providers. I called others but Trinity after hours were the only one to answer. I received a call back within one hour after speaking with the operator. Dan, the technician, had 2 more homes to visit ahead of me, but called to let me know he could still come out at 9:45pm. He came out, diagnosed the issue with a power, switch and checked the furnace. He informed me of every step he was performing and the cost was affordable to fix. Dan went above and beyond all while getting me back up and running in less than an hour. I am so satisfied, I agreed to have them do my annual maintenance services twice a year. Thank you Trinity and I appreciate the professional work of Dan. Read Less

Bradley did a great job. We called about our AC not working and Bradley came out right away to fix the air condition. It was not working at all when he got here. He was here late and stayed until he got it fixed. . He was extremely nice and explained everything. He just did a great job and we will always use this company, now. Absolutely five star & above. Thank you so much!! Read Less

Called yesterday evening and had an appointment the next morning. Nick our technician was very professional, knowledgeable, and the customer service we experienced was absolutely amazing. Even though this is their busy season he still took the time to explain everything and get our AC up and running in minutes when no other company was available(including a company contracted by our home warranty). If you want the best use the best!! We’re definitely using them going forward for our preventative maintenance and all our HVAC needs Read Less

Nic was our technician. He was very personable and honest. He was great at explaining how he was diagnosing the problem and what repairs were needed. He had the parts on the truck and walked us through the options and cost. He completed the repair quickly and had us cooling down in no time. He also provided a ton of information on the value of an annual plan. This was all done on a Friday night at 10 pm. Read Less