Trinity Air Inc. Heating & Air Conditioning Customer Reviews

We have been Trinity Air customers for over 20 years and have always been very pleased with our service. Today our technician, Gage performed a very thorough service check on our 3 units, inside and outside. In addition he assisted me in making an appointment for a duct cleaning estimate, for which I was most grateful. Gage was very patient while explaining checks I can make in between our service contract checks. I really appreciated his professionalism and work effort. Thank you Gage and thank you Trinity Air for your consistently excellent service. Read Less

Trinity helped us with a very complicated situation with our solar battery system and the HVAC, testing amperage and power use. We stayed in touch with the same tech the entire time, who was incredibly helpful and informative. He also worked to arrange our services in such a way as to save us the most money. Their maintenance plan is affordable and includes a % discount, and since they are always using a price book we know they're not making numbers on the fly. Their entire staff has always been professional and respectful, and they were able to get us taken care of quickly. Read Less

My AC stopped working all of a sudden today. The house got warm quick so I looked for service providers. I called others but Trinity after hours were the only one to answer. I received a call back within one hour after speaking with the operator. Dan, the technician, had 2 more homes to visit ahead of me, but called to let me know he could still come out at 9:45pm. He came out, diagnosed the issue with a power, switch and checked the furnace. He informed me of every step he was performing and the cost was affordable to fix. Dan went above and beyond all while getting me back up and running in less than an hour. I am so satisfied, I agreed to have them do my annual maintenance services twice a year. Thank you Trinity and I appreciate the professional work of Dan. Read Less

Bradley did a great job. We called about our AC not working and Bradley came out right away to fix the air condition. It was not working at all when he got here. He was here late and stayed until he got it fixed. . He was extremely nice and explained everything. He just did a great job and we will always use this company, now. Absolutely five star & above. Thank you so much!! Read Less

Jay McCart was our technician. He was very knowledgeable and explained in a very logical way what was going on with our unit before he did any work. He was able to ( in terms we understood) go through the process of what was going on. All in all, We were very impressed with his knowledge, the fact that he was not trying to sell us something, and the fact that he fixed our unit! He represents his company well and I would say they definitely benefit from having him on staff! Will will be switching our business to Trinity from now on. Thank you! Read Less